How do I use/redeem my Rewards points?Updated 25 days ago
Please log into your Account.
On our website, there is a golden button that says REWARDS at the bottom left of your screen.
Please click this button to see your rewards.
You can spend points under the 'ways to redeem' section of your loyalty panel. Here you will find the amount of points that are required to claim/get a reward/discount. Please make sure that you are logged into the rewards panel before redeeming your points.
Once you have enough available points, you can simply select 'Redeem' - again within the panel; click 'Apply code' for the discount to be automatically applied at checkout. Once you redeem a reward, it will appear under 'Your Rewards'. It's worth noting that only one reward is allowed per order.
Rewards can also be used on subscriptions. You need to log into "manage my subscription" and after redeeming your 'subscription coupon', select "upcoming orders" then "edit". Under your subscription item you will see "add your rewards discount", click there and paste your discount code then click on "apply discount code".
Our Customer Service Team is also happy to help you to apply them, just reach out 🙂