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The Girlfriend Doctor, Dr. Anna Cabeca logo

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Shipping, Refunds & Returns

Discover all you need to know about our seamless delivery process, hassle-free returns, and fair refund policies. Get clarity on timelines, eligibility, and steps to ensure your satisfaction with Dr. Anna's products.

How do I see the status of my order?

To check the status of your order, follow these steps:. If you have an account, log in using your credentials. If you checked out as a guest, you might not have an account. Please reach out to customer service for further assistance. In your account

When will my order ship?

We ship from Brunswick, GA. All orders placed Monday to Friday before 10am EST are handed off to the shipping carriers for shipment on the same day. Orders placed after 10am will go out the following business day. Carriers are responsible for the est

Where are orders shipped from?

We ship from Saint Simons Island, GA. Here are the estimated shipping times. Ground Advantage 4-7 Business days Priority package: 2-3 Business days (includes insurance) UPS Ground: 3-5 Business days (includes insurance) UPS Next day: 1 business day

Do you ship internationally?

We offer free US shipping on all subscription orders as well as all orders + $49. Otherwise, shipping charges are calculated by the order shipping weight. We only ship to the US and Canada. We currently have distributors in Australia. Please visit ht

Do you ship to Canada?

We ship all products to Canada except for Julva and Balance. Unfortunately, Canada requires all products containing DHEA and Progesterone and Pregnenolone to be sold by prescription only and not be sold over the counter.

How do I get free shipping?

Subscriptions & Orders $49+ get free shipping within the US.

What is your refund/return policy?

We offer a generous 60 day satisfaction guarantee on all of our products and programs with the exception of non-refundable products: Trial, Travel and e-Books. Your satisfaction is very important to us! We will work with you to help solve any issues

My order is Returned to Sender due to unknown reasons what should I do?

Please email us at: [email protected] for assistance.